Privacy Policy

Effective Date: 11/03/2025
Last Updated: 11/03/2025

  1. Introduction
    Majek Rehabilitation, PLLC (“we”, “us”, “our”) is committed to protecting the privacy and security of individuals (“you”, “your”) who interact with our website (maj­ekrehab.com) and who opt-in to receive our text message (SMS/MMS) communications under our A2P messaging program. This Privacy Policy describes how we collect, use, disclose, retain, secure, and protect your personal information—especially mobile phone numbers and messaging consent data—in connection with our A2P messaging services, and your rights in relation to that data.

By providing your mobile number and/or opting-in to receive messages from us, you consent to the terms of this Privacy Policy.

  1. Information We Collect
    We may collect and process the following categories of personal information when you interact with us or opt into our messaging program:
  • Contact Information: Your mobile phone number; if you provide it, your name and/or email address.
  • Opt-in/Consent Data: Records of your opt-in to receive text messages, the date/time you opted in, the campaign/use case you opted into, the mobile number used, and any keywords you used (e.g., “START”).
  • Usage & Interaction Data: Information about your interactions with our text messages (e.g., message content, timestamp, replies, opt-out requests), and website interactions (e.g., IP address, browser, device type) if applicable.
  • Other Information You Voluntarily Provide: Any other personal information you choose to give us (via forms, surveys, customer service, etc.) that may be linked to your mobile number.
  1. How We Use Your Information
    We use the information we collect for the following purposes:
  • To send you text messages that you have opted-in to receive (for example appointment reminders, service updates, offers, or other communications you agreed to).
  • To administer and manage our A2P messaging program (including verifying your consent, tracking opt-outs, coordinating with our service providers, ensuring compliance with carrier rules).
  • To improve our communications and services (for example analyzing how you interact with our messages, optimizing delivery, customizing communications).
  • To comply with legal obligations or protect our rights (for example responding to legal process, investigating fraud or misuse, enforcing our terms).
  • As otherwise described at the time you provide your information or as permitted by law.
  1. Sharing of Your Information
  • We do not sell, rent, lease, or otherwise share your mobile number or opt-in/consent data with third parties or affiliates for marketing or promotional purposes. This includes other brands, marketers, or external lead-generation entities. HighLevel Support Portal+2Sakari+2
  • We may share your data with our trusted third-party service providers and contractors who perform functions on our behalf (for example, A2P messaging platform providers, analytics providers, customer service support). These service providers are contractually bound to keep your information confidential and are restricted from using your data for other purposes. help.funraise.io+1
  • We may disclose your information when required by law or legal process (for example in response to a subpoena or court order), to protect our rights, or to comply with regulations. Defender Association+1
  • In the event of a merger, acquisition, sale of all or substantially all of our assets, or similar corporate event, your information may be transferred as part of that transaction — provided we notify you and your rights are preserved.
  • Important for A2P compliance: Your opt-in SMS data (mobile number + consent records) will not be used for third-party marketing or shared with affiliates for promotional use. alive5.com+1
  1. Opt-In & Opt-Out
  • You will only receive text messages from us if you opt-in (for example by submitting your mobile number through our website, replying with a keyword, or other clear consent mechanism).
  • Message and data rates may apply. Message frequency may vary.
  • To stop receiving text messages from us, simply reply “STOP” to any message from us. After we receive your opt-out request, we will send a one‐time confirmation message, and then you will no longer receive additional messages (unless you re-opt in). TermsFeed+1
  • For help or support, you may reply “HELP” or contact us at [insert support email/phone].
  • If you change your mind, you may opt in again by following the same process you did originally.
  1. Retention and Security
  • We retain your mobile number, consent records, and related personal data for as long as necessary to operate our messaging program, manage opt-outs, comply with legal obligations, and as required by relevant business or regulatory needs. We may also retain anonymised or aggregated data for analytics and improvement.
  • We implement reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security. Defender Association+1
  • If you request deletion of your data, we will take steps to remove or de-identify it in accordance with applicable laws and our internal policies — provided we are not required to retain it for legal or regulatory reasons.
  1. Your Rights
    Depending on your jurisdiction and applicable law, you may have the following rights with respect to your personal data:
  • The right to access the personal information we hold about you.
  • The right to request correction of inaccurate personal information.
  • The right to request deletion or restriction of processing of your personal information (subject to legal or contractual exceptions).
  • The right to withdraw consent (for example, by opting out of messaging) or object to processing.
  • The right to lodge a complaint with a supervisory authority (if applicable).
    If you wish to exercise any of these rights, please contact us at [insert contact email].
  1. International Transfers
    If you are located outside the United States, please be aware that your personal information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate. In such cases, we will take steps to ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.
  2. Children’s Privacy
    Our services are not directed to individuals under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect mobile numbers or personal information from children without parental consent. If we become aware that we have inadvertently collected information from a child without consent, we will take steps to delete that information.
  3. Changes to this Privacy Policy
    We may update this Privacy Policy from time to time. We will post the revised version on our website and update the “Last Updated” date. Your continued use of our website or opt-in to our messaging program after such changes indicates your acceptance of the updated Privacy Policy.
  4. Contact Us
    If you have any questions, concerns, or requests regarding this Privacy Policy or our use of your personal information (including SMS opt-in/opt-out), please contact us at:
    Majek Rehabilitation, PLLC
    1441 U St NW #523, Washington DC 20009
    Email: mike@majekrehab.com
    Phone: +1 703-691-5947
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